Return Policy

Blue Heaven Coffee appreciates your business and your satisfaction is our top priority.

If you are unhappy with anything that you receive from Blue Heaven Coffee or wish to exchange for merchandise of equal value, we are happy to exchange it for you. Exchange items will be shipped once the original item has been received and inspected.

Any unopened products may be exchanged or refunded. All bags must be unopened and shipped to Blue Heaven Coffee.

Please send to:

Blue Heaven Coffee
205 York Street
London, ON N6A 1B1 

Customer assumes shipping cost(s) to return unopened bags of coffee to Blue Heaven Coffee. There may be a 15% restocking fee.

In the event you receive a damaged product, email within 48 hours of your order’s arrival. Failure to contact email us within this time frame will void any claim.